Case Study: Mediation training for the European Central Bank (ECB) Our company developed and implemented a customized mediation training course for the European Central Bank to equip employees in the HR department with the necessary conflict resolution skills. The use...
Case Study: Mock Mediation Training for EUIPO Mediators In this case study, we highlight the successful delivery of a mock mediation training course developed specifically for the mediators of the European Intellectual Property Office (EUIPO) to sharpen and enhance...
Case study: In-house anti-discrimination The case study describes an incident in a medium-sized renewable energy company in which an employee treated a female colleague in an inappropriate manner, which led to protracted conflicts between the parties involved, the...
Case study: Training to become a conflict mediator at a clinic The in-house training to train conflict mediators enabled the clinic to improve the management of internal conflicts and fostered a positive working environment through in-depth knowledge and practical...
