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Case study: Employee survey on mental health at the Service GmbH of Sana Kliniken

An employee survey conducted by Sana Kliniken’s Service GmbH improved the working atmosphere at six locations through tailored measures, including stress management programs and special training for managers, which strengthened trust in the company management.

Woman sits in front of a screen during the employee survey on mental health

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Sana Kliniken Service GmbH conducted a comprehensive employee survey to gain a detailed understanding of the mental health and well-being of employees at six different locations.
The aim was to improve working conditions and increase general employee well-being.

The challenge

A key challenge was ensuring a high participation rate and guaranteeing the anonymity and confidentiality of the responses.
In addition, the results had to be prepared in such a way that they could be presented to the various stakeholders, including management and direct superiors, in an appropriate and comprehensible manner.

Result

After evaluating the survey, customized reports were created.
These served as the basis for the development of targeted measures that addressed specific problems and needs at the individual sites.
Measures included the introduction of stress management programs, improved mental health support services and special training for managers.

Effects

The measures implemented had a positive effect on the working atmosphere and the mental health of employees.
The commitment of the managers and the transparent communication of the survey results and subsequent steps strengthened trust in the company management.

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As the new management, we wanted to start with a zero measurement of employee satisfaction to get a clear overview.
The annual follow-up surveys enable us to act proactively and ensure that we ‘leave no stone unturned’. The resulting measures have made a significant contribution to improving our working atmosphere.

Managing director of an insurance company

Our aim was to conduct a comprehensive employee survey.
The integration of the GBU Psyche items gave us deeper insights.
The subsequent advice on measures was particularly valuable by Consensus Solutions, which enabled us to act in a targeted and effective manner.

Hospital management

The best thing about the collaboration was definitely the recommendation and support of the measures by Consensus Solutions.
The direct link between the measures and the survey results has created a culture of participation that is greatly appreciated by all employees.

HR manager in mechanical engineering

The initiative to carry out the employee survey came from us, the staff council, as there was obviously a lot going wrong. The survey made the areas for action clearer and we were able to successfully urge the management to implement the necessary measures. This has noticeably improved the situation in the company.

HR manager in mechanical engineering

As a DAX company, we are committed to the GBU Psyche and take the opportunity to combine this with a satisfaction survey.
The decisive factor for us is the implementation of the results.
Thanks to Consensus Solutions, we not only receive a precise intervention plan, but also the support to implement it effectively with internal and external resources.

Managing Director of a DAX company

Our aim was to conduct a comprehensive employee survey.
The integration of the GBU Psyche items gave us deeper insights.
The subsequent advice on measures was particularly valuable by Consensus Solutions, which enabled us to act in a targeted and effective manner.

Hospital management

After a GBU Psyche survey by another institute, we were missing the next step.
With Consensus Solutions, we found the necessary expertise to develop targeted measures and implement them comprehensively in our organization – a huge relief for us.

Public authority Engineering sector

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