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Conflict Solutions & Management –
Conflict solutions in the company

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Conflict management and conflict resolution in your company

CONSENSUS Solutions offers comprehensive mediation and conflict management services with the aim of effectively resolving conflicts and promoting sustainable cooperation in your organization. Our experienced mediators use proven methods to mediate between the parties, clarify misunderstandings and develop constructive solutions. These strategies help to improve the working atmosphere, increase productivity and ensure long-term employee satisfaction.

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Our services in the field of conflict management and conflict resolution in companies

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Mediation Services

Quick conflict resolution, lasting solutions – your experts for mediation.
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Conflict consulting for companies

Your hotline for immediate conflict resolution – slowing down the escalation of conflicts.
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Find a mediator & mediator pool

Experts for every conflict – our pool of mediators offers professional mediation.
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Internal Audit & Personnel-related investigations

Objective clarity in internal matters – trust our pool of experts.
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Your advantages through conflict resolution in your company

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Comprehensive expertise

CONSENSUS Solutions has a broad range of expertise in the fields of mediation, conflict management and organizational transformation. Our team consists of over fifty highly qualified, international experts.

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Customized solutions

We recognize that no two organizations and situations are the same.
CONSENSUS Solutions offers customized services that are tailored to specific needs and challenges.
This enables more effective and targeted interventions.

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Sustainable results

Our focus is not on short-term solutions, but on achieving sustainable change. We work to promote lasting improvements in relationships and processes within organizations that lead to long-term satisfaction and increased productivity.

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Accessibility and support

CONSENSUS Solutions attaches great importance to the accessibility of its services.
We offer flexible support, from immediately available conflict hotlines to comprehensive mediation programs that ensure help is available when and where it is needed.

Success stories

Here you will find inspiring examples of our work in the field of Mediation & Conflict Management:

All case studies
Case study: Mediation resolves succession conflict in a family business

Case study: Mediation resolves succession conflict in a family business

Mediation & Conflict Management

Case study: Mediation in the team of an automotive supplier

Case study: Mediation in the team of an automotive supplier

Mediation & Conflict Management

Case Study: Use of the Consensus Mediator Pool to resolve workplace conflicts in state ministries

Case Study: Use of the Consensus Mediator Pool to resolve workplace conflicts in state ministries

Mediation & Conflict Management

Are you already familiar with our mediation training courses for private individuals?

About CONSENSUS Campus
After receiving a serious bullying complaint involving 18 people in one department, which had already led to psychological consequences for some, we decided to use an external investigation process through Consensus Solutions.
This allowed those involved to speak up in a safe space.
The forward-looking measures implemented have situation has improved significantly and the new management is relieved that the tense atmosphere has been resolved.

Psychological counseling service of a public authority

There were allegations of harassment in our intercultural team.
By using a consultant from Consensus Solutions, we were able to investigate these complaints.
It is essential for us to take such allegations seriously and to make it clear that we proactively ensure clarification and justice.

HR manager of a German-American company

Faced with allegations of discrimination and complaints about social profiling that were already attracting public attention, we initiated a structured investigation process through Consensus Solutions.
The focus was on understanding the situation and at the same time finding ways to clarify it.
This approach helped us, to calm the situation and develop effective solutions for the parties concerned.

Equal opportunities office of a university

Thanks to mediation, I was finally able to resolve a long-standing conflict with my colleague.
I now feel so relieved and look forward to going to work every day.
Our working relationship has improved noticeably and we now work together much more effectively.

Public service employees

After the mediation in our team, I noticed a clear change.
Efficiency has increased noticeably and the atmosphere in the office is much more pleasant. It’s impressive to see how quickly the mood has changed and how positively this affects our work results.

Team leader healthcare industry

There was a lot at stake in our mediation with the supplier, but the result was overwhelming. Not only were we able to resolve the conflict, but our collaboration has actually improved.
We now work together more trustingly and productively than ever before.

Medium-sized company in the automotive industry

The use of the Consensus Solutions mediator pool has significantly reduced the pressure in acute conflict situations. Conflicts are now resolved more quickly and with clear processes, which improves our corporate culture.
It is a significant contribution to a healthier working environment and promotes satisfaction within the team.

HR Manager

With over 20,000 employees, it was important for us to offer low-threshold and quick access to conflict experts. Our hope that this would reduce the escalation of conflicts and improve the working atmosphere has been fully confirmed.
The service has been extremely well received and has had a positive impact on the overall working atmosphere.

Higher authority

The integration of the mediator pool is a central component of our ESG strategy.
We are experiencing a cultural change in the company that promotes an open approach to conflicts and their resolution.
The long-term collaboration with the same mediators, who know and appreciate our culture and our employees, is particularly valuable for us . This strengthens trust and supports our path to harmonious cooperation.

Medium-sized entrepreneur

How can we support you?

We look forward to arranging a non-binding initial consultation with you.
Simply write to us using the contact form and find out how we can help your organization move forward.

You can also reach us by telephone during our business hours.

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solutions@consensus-group.com

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+49 (0) 711 - 645 619 433

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