Conflict Resolution Skills

The essential leadership competence for effective conflict management and team leadership in the company.

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Strengthening managers and Conflict Resolution Skills

Conflict Resolution Skills for Leaders is a development program that aims to strengthen leadership styles, communication skills and conflict resolution skills of leaders and emerging leaders to prevent conflict. It is aimed at those who want to lead teams effectively, resolve conflicts and create a positive working environment.

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Conflict prevention: transforming challenges

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Reduce excessive demands in conflicts

The programme strengthens managers to deal with conflict situations more confidently, minimizing stress and excessive demands.

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Improve leadership skills

Practical tools and methods for dealing with conflicts enable managers to expand their leadership skills.

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Optimize team dynamics

Improved conflict competence leads to a positive team atmosphere and more effective teamwork.

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Strengthen decision-making

Managers learn to make clear and constructive decisions even in difficult situations.

Your advantages

Conflict Resolution Skills strengthen your managers and corporate culture!

Our “Conflict Skills for Leaders” program is tailor-made to address the needs and challenges of modern leaders.
Here are the key elements that make it so effective:

Modular design

Modular design for flexible learning formats combines self-learning material with individual coaching and is suitable for both individuals and team workshops

For all management levels

Versatile for all levels of management adapted to new and experienced managers, including executives

Scientific foundations

Current scientific principles use modern findings from psychology and neuroscience for effective learning

We had a lot of internal conflicts and a bad atmosphere in our team, which put a strain on us all.
Thanks to the package from Consensus Solutions, which included a team workshop and self-learning material for managers, our situation improved significantly.
We were able to improve our reflect on conflicts and I have learned to address them better.

Manager in a bank

Our work in conflict environments requires a deep understanding of conflict dynamics.
The descriptive and interactive material from Consensus Solutions provided my team with exactly the knowledge we needed.
It has improved our Ability to advise effectively and manage conflicts noticeably improved.

Manager in an NGO

As someone who tends to avoid conflict, it was a challenge to tackle this in my team.
Through the Consensus Solutions program, I now feel equipped with a ‘toolbox’ and empowered in my role.

Conflict-averse manager in the engineering industry

We are happy to advise you

We look forward to getting to know you in a no-obligation initial meeting and working with you to put together a customized consulting package.

Why with CONSENSUS Solutions?

Consensus Solutions conveys conflict competence within the company

Learn from a thought leader in the field of conflict management and leadership development.
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Recognized expertise in conflict resolution

Consensus Solutions is internationally renowned for training and education in conflict resolution and mediation.
With our experience in teaching and coaching people from over 70 countries, we bring extensive expertise and global perspectives to our programs.

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Experienced trainers and practical content

Our trainers are not only experienced mediators, but also have extensive experience in the organizational and corporate context.
Our content has been scientifically evaluated and is used in academic programs as well as for practical employee training in companies.

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Flexible and needs-oriented program design

Our programs are versatile and range from short 2-hour learning snippets to comprehensive 400-hour training courses.
They are modular and tailored to the specific needs of our clients to ensure maximum effectiveness and relevance.

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How it works

Our offer for conflict management and conflict competence in the company

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1. Determination of requirements

First, we work with you to determine (1) who should be trained (2) how much time can be invested (3) what level of learning is required and (4) in what format (online, face-to-face or combined) the training should take place.

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2. Program start

As soon as the program starts, participants will have access to our experts at all times during the self-study phases as contact persons and for sparring.
We also plan interactive live workshops to reinforce what has been learned.

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3. Transfer into practice

After completing the program, we support participants in transferring their new skills into practice.
We offer a special package for this purpose and continue to provide advice as required to ensure the sustainable application and integration of what has been learned.

Information on Conflict Resolution Skills for managers

Top trainer

Learn from leading conflict experts in the industry.
Our Consensus trainers are not only experienced educators, but also active mediators who bring their practical experience and in-depth knowledge directly into the training sessions.

You can find out why an external pool of mediators can be helpful in addition to the company’s own mediators in the article Conflicts in the company: The benefits of an external pool of mediators

Conflict competence as an essential leadership skill

We consider conflict competence to be a fundamental skill for managers, as they are largely responsible for a healthy and efficient working environment.
Conflict can disrupt this balance.
Discover more essential leadership skills in our leadership academy.

Frequently asked questions about Conflict Resolution Skills

How long does the program "Conflict Resolution Skills" usually take?

The duration of the program varies depending on the individual needs and goals of the participants.
As a rule, it extends over several weeks or months in order to provide sufficient time for learning and applying conflict skills.

What kind of support do participants receive during the program?

During the program, participants are given access to a network of experts who are there to help them with questions and challenges.
In addition, regular coaching sessions are offered to support the learning process and ensure that what has been learned can be put into practice.

How are the participants' progress in terms of Conflict Resolution Skills assessed?

Participants’ progress is assessed through regular feedback sessions, evaluations and practical exercises.
Particular attention is paid to how well the conflict resolution techniques learned can be applied in real-life situations.

Are there opportunities for participants to continue their development after completing the program?

Yes, we offer ongoing training opportunities, including advanced courses and specializations in conflict management.
In addition, an alumni network is available to graduates to continue the exchange and collaboration after the program.

How flexible is the program with regard to the individual needs of the participants?

The program is extremely flexible and modular.
Participants can choose from a variety of learning modules and put together their own learning program according to their specific needs and time constraints.

What kind of materials are made available to the participants?

Participants are given access to a modern learning platform where they can find self-study materials in various formats such as videos, case studies and interactive exercises.
These materials allow participants to learn flexibly and at their own pace.

How are the coaching sessions on Conflict Resolution Skills structured and conducted?

The coaching sessions are individually tailored to the needs of the participants and can take place both in person and virtually.
They serve to support learning progress, clarify questions and promote the application of what has been learned in practice.

What kind of certification do participants receive after completing the program?

After successfully completing the program, participants receive a certificate of participation or a certificate confirming their acquired knowledge and skills in the area of conflict competence.

How can we support you?

We look forward to arranging a non-binding initial consultation with you.
Simply write to us using the contact form and find out how we can help your organization move forward.

You can also reach us by telephone during our business hours.

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