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External mediator pool – your solution for efficient conflict management

Our mediators for your conflicts. Secure direct access to experienced mediators – for fast, professional and sustainable conflict resolution in your company.
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Professional expertise for sustainable conflict resolution in companies

Our external pool of mediators offers you direct access to experienced mediators from all over Germany. With cross-industry expertise and linguistic diversity, they support companies in resolving conflicts efficiently and establishing preventative measures for strong conflict management.

Use professional mediation as a strategic tool to resolve conflicts efficiently, strengthen your corporate culture and promote long-term cooperation.

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Needs-based solutions

Mediations tailored to your corporate culture and specific challenges.
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Industry & professional expertise

Our mediators have in-depth knowledge of various business sectors.
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Intercultural & multilingual mediation

Solutions for international teams and globally active companies.
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Flexible application options

On-site mediation, digital sessions or hybrid models – to suit your requirements.

We are happy to advise you

We look forward to getting to know you in a no-obligation initial meeting and working with you to put together a customized consulting package.

Arrange an initial consultation

Our offers

Find a mediator with our pool of mediators

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1. consulting and analysis

  • In-depth consultation to identify your conflict management structures
  • Analysis of internal processes to identify optimization potential
  • Development of a suitable strategy for pool integration
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Pool integration and mediator selection

  • Seamless integration of the mediator pool into your existing structures
  • Selection of the most suitable mediators for your needs
  • Consideration of industry knowledge, language skills & corporate culture
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3. conflict resolution and evaluation

  • Access to qualified mediators via your permanent contact at CONSENSUS Solutions
  • Efficient coordination of mediation & conflict resolution procedures
  • Systematic evaluation to measure satisfaction and optimize processes
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4. ESG documentation & compliance

  • Creation of anonymized reports for ESG and compliance requirements
  • Proof of mediation measures as a component of sustainable corporate management
  • Support with integration into your sustainability strategy

Your advantages

The mediator pool: professional mediation on call

With our pool of mediators, you have access to qualified experts at all times to resolve conflicts efficiently, confidentially and sustainably. Use the Consensus mediator pool as a strategic tool for sustainable conflict management – flexible, professional and cost-conscious.

Fast & effective conflict resolution

Mediation minimizes productivity losses and costs through early intervention and enables the rapid availability of experienced mediators without long waiting times.

Direct access to experts without searching

Pre-selected specialists with industry expertise are available to meet your specific requirements and have a deep understanding of your company and your corporate culture.

Expansion of your internal conflict management

Our offering complements existing HR and compliance structures and provides targeted support for managers, teams and cross-departmental interfaces.

Neutral mediation for all company levels

Independent mediators provide support in conflicts between teams, departments and management levels and ensure a high level of acceptance and trust through external, objective mediation.

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Conflict resolution in the workplace through mediation

This explanatory video succinctly shows how conflicts in the workplace that are downright stomach-churning and make teamwork difficult can be resolved through mediation with third parties.

It offers mediation solutions that both promote internal cooperation and resolve external conflicts in the long term. Ideal for employees and teams for whom a friendly and constructive working environment is important.

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Flexible price models for your individual needs

Our pool of mediators offers companies a flexible and cost-effective solution for resolving conflicts quickly, professionally and sustainably. Choose the model that best suits your organization:

Flat-rate model – unlimited access to mediation

  • Fixed flat rate based on company size and number of employees
  • Unlimited mediations at no additional cost
  • Plannable fixed costs for your conflict management

Monthly fee with discounted mediation rate

  • Monthly basic fee for access to the mediator pool
  • Greatly reduced prices per mediation, defined in the framework agreement
  • Flexible use, tailored to your actual needs

Monthly fee with discounted mediation rate

  • Customized billing models, adapted to your company structure
  • Combination of flat rate and usage-based models possible
  • Consideration of your financial and structural framework conditions

Success stories

Here you will find inspiring examples of our work in the field of Mediation & Conflict Management:

All case studies
Case Study: International mediation training in Iraq

Case Study: International mediation training in Iraq

Mediation & Conflict Management

Case study: Mediation resolves succession conflict in a family business

Case study: Mediation resolves succession conflict in a family business

Mediation & Conflict Management

Case study: Mediation in the team of an automotive supplier

Case study: Mediation in the team of an automotive supplier

Mediation & Conflict Management

Case Study: Use of the Consensus Mediator Pool to resolve workplace conflicts in state ministries

Case Study: Use of the Consensus Mediator Pool to resolve workplace conflicts in state ministries

Mediation & Conflict Management

The use of the Consensus Solutions mediator pool has significantly reduced the pressure in acute conflict situations. Conflicts are now resolved more quickly and with clear processes, which improves our corporate culture. It is a significant contribution to a healthier working environment and promotes satisfaction within the team.

HR Manager

With over 20,000 employees, it was important for us to offer low-threshold and quick access to conflict experts. Our hope that this would reduce the escalation of conflicts and improve the working atmosphere has been fully confirmed. The service has been extremely well received and has had a positive impact on the overall working atmosphere.

Higher authority

The integration of the mediator pool is a central component of our ESG strategy. We are experiencing a cultural change in the company that promotes an open approach to conflicts and their resolution. The long-term collaboration with the same mediators, who know and appreciate our culture and our employees, is particularly valuable for us. This strengthens trust and supports our path to harmonious cooperation.

Medium-sized entrepreneur

Why with CONSENSUS Solutions

Mastering conflicts together – your partner for professional mediation

Use the CONSENSUS pool of mediators to resolve conflicts in your company efficiently, professionally and sustainably.

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Experienced experts for your needs

With over 60 qualified, multilingual mediators who have in-depth industry and management experience, we offer individual pools of experts that are precisely tailored to your company structure.
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Cost-efficient outsourcing

Our resource-saving model takes the pressure off your company, as no internal capacities are required, and ensures predictable costs instead of unforeseeable consequential conflict costs.
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Personal contact for seamless integration

A dedicated contact person for your HR department or management level ensures efficient coordination and supports you in the smooth integration of the mediator pool.
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Frequently asked questions about finding a mediator and the mediator pool

How can the pool of mediators be integrated into my existing conflict management system?

Our pool of mediators is flexible in the selection of mediators and can be easily integrated into existing conflict management systems. It can also be used as a starting point for setting up a new system. We also offer consulting services to optimize the integration process and effectively strengthen your internal conflict management.

To what extent do employees benefit directly from the mediator pool?

The pool of mediators offers quick access to professional mediation, which contributes to the rapid resolution of conflicts and thus improves the working atmosphere. This promotes the psychological health and well-being of employees by reducing stress and uncertainty.

How does the mediator pool support my company's ESG strategy?

Promoting psychological health through effective conflict management reflects the social aspect of your ESG strategy. The mediator pool can be seen as an essential part of this strategy and contributes to the positive portrayal of your company in ESG reports by showing how actively you invest in the welfare of your employees.

What does it cost to use the mediator pool?

The cost of using our pool of mediators depends on various factors, including the size of your company, the frequency of use and the specific mediation requirements. We will be happy to provide you with an individual offer tailored to your company’s needs.

How quickly can a mediator be activated from the pool?

The activation of a mediator from our pool can take place very quickly. As soon as the need has been identified, we will immediately provide you with a suitable mediator.

Can mediations be conducted in different languages?

Yes, our pool of mediators includes experts who can offer mediation in different languages. This ensures that all parties can fully understand and actively participate in the mediation, regardless of their native language.

How is the quality of mediation ensured?

The quality of mediation is ensured by our strict selection process for mediators and regular evaluation processes. All our mediators are highly qualified and experienced in their respective fields. We also carry out an evaluation at the end of each mediation to check the satisfaction of the parties and the effectiveness of the process.

How can we support you?

We look forward to arranging a non-binding initial consultation with you. Simply write to us using the contact form and find out how we can help your organization move forward.

You can also reach us by telephone during our business hours.

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solutions@consensus-group.com

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+49 (0) 711 – 645 619 433

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