{"id":9125,"date":"2024-04-26T15:48:38","date_gmt":"2024-04-26T13:48:38","guid":{"rendered":"https:\/\/consensus-solutions.org\/project\/case-study-in-house-conflict-management-training-for-an-international-mining-company\/"},"modified":"2024-08-27T14:49:19","modified_gmt":"2024-08-27T12:49:19","slug":"case-study-in-house-conflict-management-training-for-an-international-mining-company","status":"publish","type":"project","link":"https:\/\/consensus-solutions.org\/en\/project\/case-study-in-house-conflict-management-training-for-an-international-mining-company\/","title":{"rendered":"Case study: In-house conflict management training for an international mining company"},"content":{"rendered":"

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Case study: In-house conflict management training for an international mining company<\/h1>\n

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The in-house conflict management training for the international mining company strengthened employees’ abilities to professionally moderate and resolve conflicts, which led to improved cooperation with local authorities and interest groups and increased the organization’s conflict resilience.<\/p>\n

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Order<\/h2>\n

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An international mining company was faced with increasing challenges in dealing with conflicts at a local level and commissioned in-house conflict management training.
\nThe aim was to equip employees who regularly interact with local authorities, media and stakeholders with the necessary skills and knowledge to effectively moderate and resolve conflicts.
\nThe training was held in English, Spanish and Portuguese. <\/p>\n

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The challenge<\/h2>\n

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Before the training, the employees of the mining company were often unprepared and unsure how to deal with conflicts at a local level.
\nThe challenge was to develop training that not only taught theoretical concepts, but also practical skills to actively address and resolve conflicts.
\nIn addition, individual cultural and linguistic differences had to be taken into account, as the employees worked in different parts of the world and had different cultural backgrounds. <\/p>\n

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Result<\/h2>\n

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The in-house conflict management training was carried out successfully and was well received by the employees.
\nThey gained in-depth knowledge of conflict management and practical tools for professionally moderating conflicts at local level.
\nThrough simulation-based exercises and case studies, they were able to apply their skills in realistic scenarios and strengthen their confidence in dealing with conflicts. <\/p>\n

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Effects<\/h2>\n

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The conflict management training had a far-reaching impact on the work culture and conflict management in the mining company.
\nEmployees now felt better equipped to actively address and resolve conflicts, which led to improved cooperation with local authorities, media and stakeholders.
\nIn addition, the training helped to strengthen employees’ confidence in their own abilities and increase the organization’s resilience to local conflicts. <\/p>\n

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We are happy to advise you<\/h2>\n

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We look forward to getting to know you in a no-obligation initial meeting and working with you to put together a customized consulting package.<\/p>\n

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Why CONSENSUS Solutions?<\/h2>\n

 <\/p>\n

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With an innovative approach and our experienced team of experts, we accompany you on your way to becoming a future-oriented and socially responsible organization.<\/p>\n

[\/et_pb_text][et_pb_blurb title=”Innovative approach” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/CONSENSUS-Solutions-Hellblau-logic.svg” _builder_version=”4.25.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd” title_text=”CONSENSUS Solutions – Hellblau – logic” locked=”off” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22header_text_color%22%93}”]<\/p>\n

We use state-of-the-art methods and tools to master the individual challenges of your organization.
\nOur experts take a solution-oriented approach and work with you to develop forward-looking strategies. <\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Expertise” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/CONSENSUS-Solutions-Hellblau-personal-trainer.svg” _builder_version=”4.25.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd” title_text=”CONSENSUS Solutions – Hellblau – personal-trainer” locked=”off” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22header_text_color%22%93}”]<\/p>\n

Our dedicated team has broad expertise in various areas.
\nThis ranges from corporate development to sustainability management. <\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Focus on measurable results” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/CONSENSUS-Solutions-Hellblau-statistics.svg” _builder_version=”4.25.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd” title_text=”CONSENSUS Solutions – Hellblau – statistics” locked=”off” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22header_text_color%22%93}”]<\/p>\n

Our work leads to measurable results for your organization.
\nTogether with you, we define the goals for your success and implement them. <\/p>\n

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Our services in organizational development<\/h2>\n

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Achieve your goals with our scalable products and services that are perfectly tailored to the requirements of your organization. CONSENSUS Solutions offers customized services in the areas of Education & Learning, Analytics & Implementation and Conflict Solution & Management to support you optimally. <\/p>\n

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Education Leadership<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ max_width=”800px” module_alignment=”center” min_height=”130px” min_height_tablet=”auto” min_height_phone=”auto” min_height_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]With tailor-made strategies, we help you and your organization to unfold your full potential and develop effective leadership qualities.[\/et_pb_text][et_pb_button button_url=”https:\/\/consensus-solutions.org\/en\/leadership-development\/” button_text=”View service” _builder_version=”4.25.1″ _module_preset=”e95c5e68-b530-404c-aea8-43c97e99ba82″ button_bg_color=”gcid-9ae488de-6870-4190-aa1e-5c0d0dd4a117″ button_border_color=”gcid-9ae488de-6870-4190-aa1e-5c0d0dd4a117″ custom_margin_tablet=”” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|desktop” global_colors_info=”{%22gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77%22:%91%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22%93,%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22button_bg_color%22%93,%22gcid-9ae488de-6870-4190-aa1e-5c0d0dd4a117%22:%91%22button_bg_color%22,%22button_border_color%22%93}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ header_3_text_color=”gcid-f9e8c5cf-b3c5-4af9-95ff-6e3c109792ee” max_width=”200px” locked=”off” global_colors_info=”{%22gcid-f9e8c5cf-b3c5-4af9-95ff-6e3c109792ee%22:%91%22header_3_text_color%22%93}”]<\/p>\n

Analytics & Implementation<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ max_width=”800px” module_alignment=”center” min_height=”130px” min_height_tablet=”auto” min_height_phone=”auto” min_height_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

With analytical solutions and implementation services, we support your company in gaining actionable insights from data and implementing effective strategies.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/consensus-solutions.org\/en\/increasing-efficiency-in-the-company\/” button_text=”View service” _builder_version=”4.24.3″ _module_preset=”e95c5e68-b530-404c-aea8-43c97e99ba82″ button_bg_color=”gcid-f9e8c5cf-b3c5-4af9-95ff-6e3c109792ee” button_border_color=”gcid-f9e8c5cf-b3c5-4af9-95ff-6e3c109792ee” global_colors_info=”{%22gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77%22:%91%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22%93,%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22button_bg_color%22%93,%22gcid-f9e8c5cf-b3c5-4af9-95ff-6e3c109792ee%22:%91%22button_bg_color%22,%22button_border_color%22%93}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ header_3_text_align=”left” header_3_text_color=”gcid-99805e63-9556-4456-8f2b-b97bfecba690″ text_orientation=”center” max_width=”260px” locked=”off” global_colors_info=”{%22gcid-99805e63-9556-4456-8f2b-b97bfecba690%22:%91%22header_3_text_color%22%93}”]<\/p>\n

Conflict Solution & Management<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ max_width=”800px” module_alignment=”center” min_height=”130px” min_height_tablet=”auto” min_height_phone=”auto” min_height_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]We provide effective and professional support in managing workplace conflict to promote a positive and productive working environment.[\/et_pb_text][et_pb_button button_url=”https:\/\/consensus-solutions.org\/en\/conflict-resolution-in-the-company\/” button_text=”View service” _builder_version=”4.24.3″ _module_preset=”e95c5e68-b530-404c-aea8-43c97e99ba82″ button_bg_color=”gcid-99805e63-9556-4456-8f2b-b97bfecba690″ button_border_color=”gcid-99805e63-9556-4456-8f2b-b97bfecba690″ global_colors_info=”{%22gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77%22:%91%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22%93,%22gcid-99805e63-9556-4456-8f2b-b97bfecba690%22:%91%22button_border_color%22,%22button_bg_color%22%93}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd” background_image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Hintergrund-Banner-CTA-Sektion.png” background_size=”contain” background_position=”center_right” background_blend=”darken” background_last_edited=”on|phone” background_image_tablet=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Hintergrund-Banner-CTA-Sektion.png” background_image_phone=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Hintergrund-Banner-CTA-Sektion.png” background_enable_image_tablet=”on” background_enable_image_phone=”on” background_size_tablet=”cover” global_module=”8049″ saved_tabs=”all” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22background_color%22%93,%22gcid-primary-color%22:%91%22background_color%22%93}” locked=”off”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ background_layout=”dark” locked=”off” global_colors_info=”{}”]<\/p>\n

Are you already familiar with our mediation training courses for private individuals?<\/h2>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/consensus-campus.de\/” url_new_window=”on” button_text=”About CONSENSUS Campus” button_alignment=”center” _builder_version=”4.27.0″ _module_preset=”e95c5e68-b530-404c-aea8-43c97e99ba82″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.3″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ background_color=”gcid-636680fd-562d-456f-b379-7711f515e759″ background_enable_color=”off” saved_tabs=”all” locked=”off” global_colors_info=”{%22gcid-636680fd-562d-456f-b379-7711f515e759%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_slider arrows_custom_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” dot_nav_custom_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” _builder_version=”4.25.0″ _module_preset=”2d20be5a-2a4e-4b47-b1bb-4fb50d1a013c” width=”100%” max_width=”100%” global_colors_info=”{%22gcid-563b020b-1f20-4b95-aa66-55d6885ae09b%22:%91%22arrows_custom_color%22,%22dot_nav_custom_color%22%93}”][et_pb_slide _builder_version=”4.24.3″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]The coaching provided by Consensus for our 20 top managers was an outstanding experience.
\nI was particularly impressed that everything came from a single source and was perfectly aligned with our leadership guidelines<\/span>.
\nIt was an efficient investment in terms of both time and cost, and our employees are noticeably happier. <\/p>\n

Managing Director in a project planning company <\/p>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.24.3″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]In our rapidly growing start-up, fast development in leadership skills was crucial.
\nConsensus supported me throughout the first year of our scale-up.
\nThanks to this support, I was able to Successfully meeting the challenges of a fast-growing company.<\/span><\/p>\n

Coachee from a TECH start-up<\/p>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.24.3″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]As the leader of a team of experts in a stressful hospital environment, I often felt overwhelmed by the many conflicts.
\nThe coaching provided by Consensus helped me to find a better way of dealing with these challenges<\/span>.
\nI have learned to manage conflict more effectively and create a more positive working atmosphere. <\/p>\n

Chief physician<\/p>\n

[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”contact” _builder_version=”4.25.2″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ background_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” background_image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/03\/consensus_signet.svg” background_enable_image=”off” background_size=”contain” background_position=”center_right” custom_padding=”60px||0px||false|false” global_module=”328″ saved_tabs=”all” locked=”off”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.2″ _module_preset=”default” z_index=”500″ custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ background_layout=”dark” global_module=”3297″ saved_tabs=”all” locked=”off” global_colors_info=”{}”]<\/p>\n

Wie k\u00f6nnen wir Sie unterst\u00fctzen?<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.25.1″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ background_layout=”dark” max_width=”540px” custom_margin=”||50px||false|false” custom_padding=”1px|||||” global_module=”3289″ saved_tabs=”all” locked=”off” global_colors_info=”{}”]<\/p>\n

Wir freuen uns, mit Ihnen ein unverbindliches Erstgespr\u00e4ch zu vereinbaren. Schreiben Sie uns einfach \u00fcber das Kontaktformular und finden Sie heraus, wie wir Ihre Organisation voranbringen k\u00f6nnen.<\/p>\n

Sie erreichen uns auch telefonisch w\u00e4hrend unserer Gesch\u00e4ftszeiten.<\/p>\n

[\/et_pb_text][et_pb_blurb image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Consensus-Solutions-Icon-send.svg” image_icon_width=”32px” _builder_version=”4.27.0″ _module_preset=”f4e349ae-4114-44ff-bd74-bd73fb1503bf” body_font=”||||||||” body_font_size=”1.3em” body_line_height=”1.4em” body_link_font=”||||||||” body_link_text_color=”gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77″ custom_margin=”||30px|-3px|false|false” title_text=”Consensus Solutions Icon – send” global_module=”3401″ saved_tabs=”all” locked=”off” global_colors_info=”{%22gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77%22:%91%22body_link_text_color%22,%22body_link_text_color%22%93}”]<\/p>\n

solutions@consensus-group.com<\/a><\/p>\n

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+49 (0) 711 – 645 619 433<\/a><\/p>\n

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