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Family mediation resolved a succession conflict in a medium-sized company by taking individual visions into account and leading to an accepted succession plan that strengthened trust within the family.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”first-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Case-Studies-Mediation-Familienunternehmen-Zweitbild.jpg” title_text=”Succession conflict in the family business” _builder_version=”4.27.0″ _module_preset=”3b632745-4c85-4336-b82e-c711bece242a” hover_enabled=”0″ global_colors_info=”{}” alt=”Interview excerpt of 3 people in a succession conflict in a family business” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.0″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ module_class=”custom_row” _builder_version=”4.25.0″ _module_preset=”103cbc17-454e-4441-95e4-23fa54413f5a” custom_css_main_element=”align-items:center;” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”second-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ locked=”off” global_colors_info=”{}”]<\/p>\n
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In a medium-sized family business that has been manufacturing textile products for generations, a serious conflict arose over succession planning.
\nWith the impending retirement of the current managing director, a member of the founding family, differences of opinion emerged among the potential successors.
\nThe family opted for mediation in order to find an amicable solution and ensure the continued existence of the company. <\/p>\n
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The main players in this conflict were the managing director’s three children, who all had different visions for the future of the company.
\nThe eldest son wanted to modernize and internationalize production, the middle daughter focused on sustainability and local production, and the youngest son tended to withdraw from the operational business and was primarily interested in financial aspects.
\nIn addition, the deep-rooted family ties and the emotionally charged atmosphere made discussions more difficult, as old conflicts and rivalries resurfaced. <\/p>\n
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The mediation process began with one-to-one meetings in which the mediator, an expert with extensive experience in family businesses, gave each family member space to present their perspectives and concerns without interruption.
\nThis phase helped to promote mutual understanding and identify the real issues at the heart of the conflict.
\nJoint meetings were then held in which the various interests were openly discussed in strict confidentiality and with targeted questions from the mediator. <\/p>\n
In these sessions, the family members worked actively to find joint solutions.
\nThe mediator guided the family through a structured process in which a joint plan was developed step by step.
\nThis plan included both short-term solutions for the transition phase and long-term strategies for the future management of the company. <\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”first-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ locked=”off” global_colors_info=”{}”]<\/p>\n
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At the end of the mediation process, a detailed succession plan was agreed upon by all.
\nThis plan respected the individual strengths and interests of each family member, with the eldest son taking on the role of CEO, supported by his sister in leading the sustainability initiatives, while the youngest son decided to assist the company in an advisory capacity only.
\nThe successful mediation led to improved communication and increased trust within the family, setting the company up for a stable future. <\/p>\n
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We look forward to getting to know you in a no-obligation initial meeting and working with you to put together a customized consulting package.<\/p>\n
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With an innovative approach and our experienced team of experts, we accompany you on your way to becoming a future-oriented and socially responsible organization.<\/p>\n
[\/et_pb_text][et_pb_blurb title=”Innovative approach” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/CONSENSUS-Solutions-Hellblau-logic.svg” _builder_version=”4.25.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd” title_text=”CONSENSUS Solutions – Hellblau – logic” locked=”off” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22header_text_color%22%93}”]<\/p>\n
We use state-of-the-art methods and tools to master the individual challenges of your organization.
\nOur experts take a solution-oriented approach and work with you to develop forward-looking strategies. <\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”Expertise” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/CONSENSUS-Solutions-Hellblau-personal-trainer.svg” _builder_version=”4.25.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd” title_text=”CONSENSUS Solutions – Hellblau – personal-trainer” locked=”off” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22header_text_color%22%93}”]<\/p>\n
Our dedicated team has broad expertise in various areas.
\nThis ranges from corporate development to sustainability management. <\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”Focus on measurable results” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/CONSENSUS-Solutions-Hellblau-statistics.svg” _builder_version=”4.25.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd” title_text=”CONSENSUS Solutions – Hellblau – statistics” locked=”off” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22header_text_color%22%93}”]<\/p>\n
Our work leads to measurable results for your organization.
\nTogether with you, we define the goals for your success and implement them. <\/p>\n
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Achieve your goals with our scalable products and services that are perfectly tailored to the requirements of your organization. CONSENSUS Solutions offers customized services in the areas of Education & Learning, Analytics & Implementation and Conflict Solution & Management to support you optimally. <\/p>\n
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[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ max_width=”800px” module_alignment=”center” min_height=”130px” min_height_tablet=”auto” min_height_phone=”auto” min_height_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]With tailor-made strategies, we help you and your organization to unfold your full potential and develop effective leadership qualities.[\/et_pb_text][et_pb_button button_url=”https:\/\/consensus-solutions.org\/en\/leadership-development\/” button_text=”View service” _builder_version=”4.25.1″ _module_preset=”e95c5e68-b530-404c-aea8-43c97e99ba82″ button_bg_color=”gcid-9ae488de-6870-4190-aa1e-5c0d0dd4a117″ button_border_color=”gcid-9ae488de-6870-4190-aa1e-5c0d0dd4a117″ custom_margin_tablet=”” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|desktop” global_colors_info=”{%22gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77%22:%91%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22%93,%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22button_bg_color%22%93,%22gcid-9ae488de-6870-4190-aa1e-5c0d0dd4a117%22:%91%22button_bg_color%22,%22button_border_color%22%93}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ header_3_text_color=”gcid-f9e8c5cf-b3c5-4af9-95ff-6e3c109792ee” max_width=”200px” locked=”off” global_colors_info=”{%22gcid-f9e8c5cf-b3c5-4af9-95ff-6e3c109792ee%22:%91%22header_3_text_color%22%93}”]<\/p>\n
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With analytical solutions and implementation services, we support your company in gaining actionable insights from data and implementing effective strategies.<\/p>\n
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[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ max_width=”800px” module_alignment=”center” min_height=”130px” min_height_tablet=”auto” min_height_phone=”auto” min_height_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]We provide effective and professional support in managing workplace conflict to promote a positive and productive working environment.[\/et_pb_text][et_pb_button button_url=”https:\/\/consensus-solutions.org\/en\/conflict-resolution-in-the-company\/” button_text=”View service” _builder_version=”4.24.3″ _module_preset=”e95c5e68-b530-404c-aea8-43c97e99ba82″ button_bg_color=”gcid-99805e63-9556-4456-8f2b-b97bfecba690″ button_border_color=”gcid-99805e63-9556-4456-8f2b-b97bfecba690″ global_colors_info=”{%22gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77%22:%91%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22%93,%22gcid-99805e63-9556-4456-8f2b-b97bfecba690%22:%91%22button_border_color%22,%22button_bg_color%22%93}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd” background_image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Hintergrund-Banner-CTA-Sektion.png” background_size=”contain” background_position=”center_right” background_blend=”darken” background_last_edited=”on|phone” background_image_tablet=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Hintergrund-Banner-CTA-Sektion.png” background_image_phone=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Hintergrund-Banner-CTA-Sektion.png” background_enable_image_tablet=”on” background_enable_image_phone=”on” background_size_tablet=”cover” global_module=”8049″ saved_tabs=”all” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22background_color%22%93,%22gcid-primary-color%22:%91%22background_color%22%93}” locked=”off”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ background_layout=”dark” locked=”off” global_colors_info=”{}”]<\/p>\n
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Psychological counseling service of a public authority<\/p>\n [\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]There were allegations of harassment in our intercultural team. HR manager of a German-American company<\/p>\n [\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]Faced with allegations of discrimination and complaints about social profiling that were already attracting public attention, we initiated a structured investigation process through Consensus Solutions. Equal opportunities office of a university<\/p>\n [\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]Thanks to mediation, I was finally able to resolve a long-standing conflict with my colleague. Public service employees<\/p>\n [\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]After the mediation in our team, I noticed a clear change. Team leader healthcare industry<\/p>\n [\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]There was a lot at stake in our mediation with the supplier, but the result was overwhelming.<\/span> Not only were we able to resolve the conflict, but our collaboration has actually improved. Medium-sized company in the automotive industry<\/p>\n [\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]There was a lot at stake in our mediation with the supplier, but the result was overwhelming.<\/span> Not only were we able to resolve the conflict, but our collaboration has actually improved. Medium-sized company in the automotive industry<\/p>\n [\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]The use of the Consensus Solutions mediator pool has significantly reduced the pressure in acute conflict situations.<\/span> Conflicts are now resolved more quickly and with clear processes, which improves our corporate culture. HR Manager<\/p>\n [\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]With over 20,000 employees, it was important for us to offer low-threshold and quick access to conflict experts.<\/span> Our hope that this would reduce the escalation of conflicts and improve the working atmosphere has been fully confirmed. Higher authority<\/p>\n [\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]The integration of the mediator pool is a central component of our ESG strategy. 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Schreiben Sie uns einfach \u00fcber das Kontaktformular und finden Sie heraus, wie wir Ihre Organisation voranbringen k\u00f6nnen.<\/p>\n Sie erreichen uns auch telefonisch w\u00e4hrend unserer Gesch\u00e4ftszeiten.<\/p>\n [\/et_pb_text][et_pb_blurb image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Consensus-Solutions-Icon-send.svg” image_icon_width=”32px” _builder_version=”4.27.0″ _module_preset=”f4e349ae-4114-44ff-bd74-bd73fb1503bf” body_font=”||||||||” body_font_size=”1.3em” body_line_height=”1.4em” body_link_font=”||||||||” body_link_text_color=”gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77″ custom_margin=”||30px|-3px|false|false” title_text=”Consensus Solutions Icon – send” global_module=”3401″ saved_tabs=”all” locked=”off” global_colors_info=”{%22gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77%22:%91%22body_link_text_color%22,%22body_link_text_color%22%93}”]<\/p>\n
\nThis allowed those involved to speak up in a safe space.
\nThe forward-looking measures implemented have situation has improved significantly and the new management is relieved that the tense atmosphere has been resolved.<\/span><\/p>\n
\nBy using a consultant from Consensus Solutions, we were able to investigate these complaints.
\nIt is essential for us to take such allegations seriously and to make it clear that we proactively ensure clarification and justice.<\/span><\/p>\n
\nThe focus was on understanding the situation and at the same time finding ways to clarify it.
\nThis approach helped us, to calm the situation and develop effective solutions for the parties concerned.<\/span><\/p>\n
\nI now feel so relieved and look forward<\/span> to going to work every day<\/span>.
\nOur working relationship has improved noticeably and we now work together much more effectively. <\/p>\n
\n Efficiency has increased noticeably and the atmosphere in the office is much more pleasant.<\/span> It’s impressive to see how quickly the mood has changed and how positively this affects our work results. <\/p>\n
\nWe now work together more trustingly and productively than ever before. <\/p>\n
\nWe now work together more trustingly and productively than ever before. <\/p>\n
\nIt is a significant contribution to a healthier working environment and promotes satisfaction within the team. <\/p>\n
\nThe service has been extremely well received and has had a positive impact on the overall working atmosphere. <\/p>\n
\nWe are experiencing a cultural change in the company that promotes an open approach to conflicts and their resolution.
\nThe long-term collaboration with the same mediators, who know and appreciate our culture and our employees,<\/span> is particularly valuable for us .<\/span> This strengthens trust and supports our path to harmonious cooperation. <\/p>\nWie k\u00f6nnen wir Sie unterst\u00fctzen?<\/h2>\n