{"id":8988,"date":"2024-03-15T16:46:39","date_gmt":"2024-03-15T15:46:39","guid":{"rendered":"https:\/\/consensus-solutions.org\/conflict-consulting-for-companies\/"},"modified":"2025-03-17T17:17:18","modified_gmt":"2025-03-17T16:17:18","slug":"conflict-consulting-for-companies","status":"publish","type":"page","link":"https:\/\/consensus-solutions.org\/en\/conflict-consulting-for-companies\/","title":{"rendered":"Conflict hotline: Conflict counseling for companies"},"content":{"rendered":"

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Our conflict hotline:
Reliable conflict advice for companies<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”5bd376d9-fe9d-465f-b2e7-91b2feedc186″ background_layout=”dark” max_width=”980px” locked=”off” global_colors_info=”{}”]<\/p>\n

Take advantage of our conflict hotline for direct appointments in the conflict area. This gives you fast and reliable professional support in difficult situations. <\/p>\n

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Quick conflict advice for companies through a conflict hotline<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ locked=”off” global_colors_info=”{}”]The conflict hotline is intended for companies and their employees who are looking for quick help with internal and external conflicts. With the conflict hotline, we offer confidential advice when a joint resolution is difficult. We also provide support in developing effective conflict management strategies.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”first-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Services-Mediation-Conflict-Management-Konflikthotline-Zweitbild.jpg” alt=”Conflict consulting for companies by CONSNESUS expert” title_text=”Conflict consulting for companies” _builder_version=”4.27.0″ _module_preset=”3b632745-4c85-4336-b82e-c711bece242a” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.2″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ background_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” global_module=”10564″ saved_tabs=”all” locked=”off” global_colors_info=”{%22gcid-563b020b-1f20-4b95-aa66-55d6885ae09b%22:%91%22background_color%22%93}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”3″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”103cbc17-454e-4441-95e4-23fa54413f5a” custom_css_main_element=”align-items:center;” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”first-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_video src=”https:\/\/youtu.be\/bbm8cV2Gg9o” _builder_version=”4.27.3″ _module_preset=”default” max_width=”900px” module_alignment=”center” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_2″ module_class=”second-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.2″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ background_layout=”dark” locked=”off” global_colors_info=”{}”]<\/p>\n

Conflict resolution in the workplace through mediation<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ background_layout=”dark” custom_margin=”||50px|||” locked=”off” global_colors_info=”{}”]<\/p>\n

This explanatory video succinctly shows how conflicts in the workplace that are downright stomach-churning and make teamwork difficult can be resolved through mediation with third parties.<\/p>\n

It offers mediation solutions that both promote internal cooperation and resolve external conflicts in the long term. Ideal for employees and teams for whom a friendly and constructive working environment is important. <\/p>\n

[\/et_pb_text][et_pb_button button_url=”#kontakt” button_text=”Get advice now” _builder_version=”4.27.2″ _module_preset=”0c555896-726d-4eed-b556-f8ae16a113c2″ button_text_color=”gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77″ button_border_color=”gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77″ locked=”off” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22button_bg_color%22,%22button_text_color%22,%22button_bg_color%22%93,%22gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77%22:%91%22button_text_color%22,%22button_border_color%22%93}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.0″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ background_color=”gcid-4edbe663-013c-4477-82ca-eaaa1220fd2f” saved_tabs=”all” locked=”off” global_colors_info=”{%22gcid-4edbe663-013c-4477-82ca-eaaa1220fd2f%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.20.0″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.3″ _module_preset=”5bd376d9-fe9d-465f-b2e7-91b2feedc186″ locked=”off” global_colors_info=”{}”]<\/p>\n

Our offers<\/p>\n

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Efficient conflict advice for companies through a conflict hotline<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.24.3″ _module_preset=”default” custom_padding=”||0px|||” custom_css_main_element=”align-items:center;” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Immediate support in the event of conflicts” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/CONSENSUS-Solutions-Dunkelgrau-metrics.svg” _builder_version=”4.25.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ title_text=”CONSENSUS Solutions – Dunkelgrau – metrics” locked=”off” global_colors_info=”{}”]<\/p>\n

When conflicts arise, our conflict hotline enables your employees and managers to get immediate professional help. This enables you to avoid lengthy and stressful disputes. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Confidential and neutral advice” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/CONSENSUS-Solutions-Dunkelgrau-lock.svg” _builder_version=”4.25.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ title_text=”CONSENSUS Solutions – Dunkelgrau – lock” locked=”off” global_colors_info=”{}”]<\/p>\n

We offer a neutral perspective and confidential advice to objectively find the best solutions, which helps to reduce tensions and misunderstandings within the company.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|desktop” _builder_version=”4.24.3″ _module_preset=”default” custom_padding=”0px|||||” custom_padding_tablet=”30px||||false|false” custom_padding_phone=”30px||||false|false” custom_css_main_element=”align-items:center;” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Flexibility and accessibility” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/CONSENSUS-Solutions-Dunkelgrau-random.svg” _builder_version=”4.25.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ title_text=”CONSENSUS Solutions – Dunkelgrau – random” locked=”off” global_colors_info=”{}”]<\/p>\n

The simple booking of appointments via our calendar system enables flexible and fast contact, which is particularly advantageous in acute conflict situations.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Effective conflict resolution” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/CONSENSUS-Solutions-Dunkelgrau-users-check.svg” _builder_version=”4.25.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ title_text=”CONSENSUS Solutions – Dunkelgrau – users-check” locked=”off” global_colors_info=”{}”]<\/p>\n

With our professional support, we resolve current conflicts and avoid future conflict situations. This leads to an improved working atmosphere and increased productivity. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.0″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ locked=”off” global_colors_info=”{}”][et_pb_row make_equal=”on” module_class=”custom_row” _builder_version=”4.25.0″ _module_preset=”103cbc17-454e-4441-95e4-23fa54413f5a” custom_css_main_element=”align-items:center;” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”first-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.3″ _module_preset=”5bd376d9-fe9d-465f-b2e7-91b2feedc186″ locked=”off” global_colors_info=”{}”]<\/p>\n

Your advantages<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ max_width=”840px” locked=”off” global_colors_info=”{}”]<\/p>\n

Relief, de-escalation and stronger bonds through the conflict hotline<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ locked=”off” global_colors_info=”{}”]Our conflict hotline is based on current research and our experience:[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ module_class=”custom_row” _builder_version=”4.25.0″ _module_preset=”103cbc17-454e-4441-95e4-23fa54413f5a” custom_padding=”29px|||||” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ module_class=”second-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.3″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ locked=”off” global_colors_info=”{}”]<\/p>\n

Strategic internal conflict management system<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.3″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ locked=”off” global_colors_info=”{}”]A conflict hotline is a central instrument in a strategic internal conflict management system. It enables companies to respond proactively and effectively to conflicts by providing a direct, easily accessible communication channel for employees. This helps to speed up conflict resolution and improve the general working atmosphere.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ module_class=”first-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.3″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ locked=”off” global_colors_info=”{}”]<\/p>\n

Immediate de-escalation<\/h3>\n

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The opportunity to be heard and to talk about conflicts leads to self-resolution of conflicts in around 70% of cases.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ module_class=”first-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.0″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ locked=”off” global_colors_info=”{}”]<\/p>\n

Stronger ties to the company<\/h3>\n

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Providing a safe space for employees strengthens the feeling of appreciation, team loyalty and belonging within the company.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.3″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ background_color=”gcid-7aca5f71-2a30-407a-8be5-9db0d29fea8b” global_module=”1622″ saved_tabs=”all” locked=”off” global_colors_info=”{%22gcid-7aca5f71-2a30-407a-8be5-9db0d29fea8b%22:%91%22background_color%22%93}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.20.0″ _module_preset=”default” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.0″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ custom_margin_tablet=”||0px||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Success stories <\/h2>\n

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Here you will find inspiring examples of our work in the field of Mediation & Conflict Management:<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/consensus-solutions.org\/en\/case-studies\/” button_text=”All case studies” button_alignment=”right” button_alignment_tablet=”center” button_alignment_phone=”” button_alignment_last_edited=”on|tablet” _builder_version=”4.25.0″ _module_preset=”0c555896-726d-4eed-b556-f8ae16a113c2″ custom_margin=”0px||||false|false” locked=”off” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22button_bg_color%22,%22button_text_color%22%93}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”103cbc17-454e-4441-95e4-23fa54413f5a” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_portfolio fullwidth=”off” posts_number=”20″ include_categories=”15″ module_class=”three-column-portfolio” _builder_version=”4.24.3″ _module_preset=”d5504130-c3cd-4bdd-b957-9c3499345514″ title_level=”h3″ title_font=”Arial|600|||||||” title_font_size=”1em” caption_font_size=”1em” background_layout=”dark” global_colors_info=”{}”][\/et_pb_portfolio][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.3″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ background_color=”gcid-636680fd-562d-456f-b379-7711f515e759″ background_enable_color=”off” saved_tabs=”all” locked=”off” global_colors_info=”{%22gcid-636680fd-562d-456f-b379-7711f515e759%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_slider arrows_custom_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” dot_nav_custom_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” _builder_version=”4.27.0″ _module_preset=”2d20be5a-2a4e-4b47-b1bb-4fb50d1a013c” width=”100%” max_width=”100%” global_colors_info=”{%22gcid-563b020b-1f20-4b95-aa66-55d6885ae09b%22:%91%22arrows_custom_color%22,%22dot_nav_custom_color%22%93,%22gcid-99805e63-9556-4456-8f2b-b97bfecba690%22:%91%22dot_nav_custom_color%22,%22arrows_custom_color%22%93,%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22arrows_custom_color%22,%22dot_nav_custom_color%22%93}”][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]The introduction of the CONSENSUS Solutions conflict hotline was an important step in our ESG strategy. It demonstrates our commitment to social responsibility and the psychological health of our employees.<\/span> This initiative has improved the well-being of our teams and has also had a positive impact on our corporate culture. <\/p>\n

Manufacturing company in the steel industry<\/p>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]The implementation of the conflict hotline was a key element of our cultural transformation. It is a clear sign of our care for the psychological health of our employees. This measure has enabled us to address conflicts more effectively and create a supportive, open working environment<\/span> that reflects and reinforces our corporate values. <\/p>\n

Organization in the public sector<\/p>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

With the conflict hotline, we have implemented a key element of our employee welfare strategy. It fits perfectly with our efforts to promote comprehensive well-being in the workplace.<\/span> This measure underlines our commitment to the psychological health of each individual and contributes significantly to a positive and resilient corporate culture. <\/p>\n

Organization in the cultural sector<\/p>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

After contacting the conflict hotline, I immediately felt relieved<\/span>. It was incredibly helpful to be able to describe my situation to someone who really listened. During the conversation, I found a solution to my problem myself and gained the courage to actively tackle it. <\/p>\n

Employee in the clinic area<\/p>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

I felt humiliated by a very authoritarian line manager and lost my self-confidence. The conflict hotline directed me to internal contact points in my company, where I found support. Thanks to the subsequent guided process, my situation improved significantly.<\/span> <\/p>\n

Case study on bullying at a construction company<\/p>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.27.0″ _module_preset=”default” header_level=”h6″ header_font_size=”2.2em” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” background_layout=”light” global_colors_info=”{}” sticky_transition=”on”]I had problems in my team and didn’t know how to deal with them. I found a space for anonymous sparring in the conflict hotline. It helped me to structure my thoughts, set priorities and develop clear measures<\/span> for the next steps. <\/p>\n

Manager in the field of renewable energies<\/p>\n

[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.1″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ background_color=”gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd” background_image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Hintergrund-Banner-CTA-Sektion.png” background_size=”contain” background_position=”center_right” background_blend=”darken” background_last_edited=”on|phone” background_image_tablet=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Hintergrund-Banner-CTA-Sektion.png” background_image_phone=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/Hintergrund-Banner-CTA-Sektion.png” background_enable_image_tablet=”on” background_enable_image_phone=”on” background_size_tablet=”cover” global_module=”1246″ saved_tabs=”all” locked=”off” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22background_color%22%93}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.25.0″ _module_preset=”default” custom_css_main_element=”align-items:center;” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.3″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ background_layout=”dark” locked=”off” global_colors_info=”{}”]<\/p>\n

We are happy to advise you<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.25.0″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ background_layout=”dark” max_width=”650px” locked=”off” global_colors_info=”{}”]<\/p>\n

We look forward to getting to know you in a no-obligation initial meeting and working with you to put together a customized consulting package.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/consensus-solutions.org\/en\/book-a-consultation\/” button_text=”Free initial consultation” button_alignment=”right” button_alignment_tablet=”left” button_alignment_phone=”” button_alignment_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”0c555896-726d-4eed-b556-f8ae16a113c2″ button_text_color=”gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77″ custom_margin=”8px||||false|false” locked=”off” global_colors_info=”{%22gcid-bab24b5b-039b-4a1f-8fe9-5ab3dac980cd%22:%91%22button_bg_color%22,%22button_bg_color%22%93,%22gcid-319b37c7-3c4f-434a-a774-910bf3ec0b77%22:%91%22button_text_color%22,%22button_text_color%22%93}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.0″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ header_2_text_align=”left” text_orientation=”center” locked=”off” global_colors_info=”{}”]<\/p>\n

Consensus Solutions: expertise, insight and flexibility in conflict consulting for companies<\/h2>\n

[\/et_pb_text][et_pb_blurb title=”Outstanding expertise and top-class line-up” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/08\/CONSENSUS-Solutions-Dunkelblau-user-star.svg” _builder_version=”4.27.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” title_text=”CONSENSUS Solutions – Dunkelblau – user-star” locked=”off” global_colors_info=”{%22gcid-99805e63-9556-4456-8f2b-b97bfecba690%22:%91%22header_text_color%22,%22header_text_color%22%93,%22gcid-563b020b-1f20-4b95-aa66-55d6885ae09b%22:%91%22header_text_color%22%93}”]<\/p>\n

Our conflict hotline is operated by experts in the field of mediation in the working environment and business sector. We ensure that only highly qualified specialists deal with your concerns, which makes us a trustworthy partner in conflict issues. <\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Valuable statistics and anonymous advice” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/08\/CONSENSUS-Solutions-Dunkelblau-statistics.svg” _builder_version=”4.27.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” title_text=”CONSENSUS Solutions – Dunkelblau – statistics” locked=”off” global_colors_info=”{%22gcid-99805e63-9556-4456-8f2b-b97bfecba690%22:%91%22header_text_color%22%93,%22gcid-563b020b-1f20-4b95-aa66-55d6885ae09b%22:%91%22header_text_color%22%93}”]<\/p>\n

We offer the commissioning companies statistical evaluations on the key topics in the consultation, which are completely anonymized. These insights can be valuable for the further development and improvement of the corporate culture. <\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Flexible scheduling and secure technology” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/08\/CONSENSUS-Solutions-Dunkelblau-event-confirm.svg” _builder_version=”4.27.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” title_text=”CONSENSUS Solutions – Dunkelblau – event-confirm” locked=”off” global_colors_info=”{%22gcid-99805e63-9556-4456-8f2b-b97bfecba690%22:%91%22header_text_color%22,%22header_text_color%22,%22header_text_color%22%93,%22gcid-563b020b-1f20-4b95-aa66-55d6885ae09b%22:%91%22header_text_color%22%93}”]<\/p>\n

We guarantee a high availability of consultation appointments, which are easy to arrange thanks to our digital booking system. You have the choice between telephone or video appointments, always maintaining the highest standards of data security and confidentiality. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/05\/CONSENSUS-Solutions-Treppe-Consulting-Transformation.jpg” title_text=”CONSENSUS Solutions – Treppe Consulting & Transformation” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.2″ _module_preset=”default” background_color=”gcid-636680fd-562d-456f-b379-7711f515e759″ global_colors_info=”{%22gcid-636680fd-562d-456f-b379-7711f515e759%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.3″ _module_preset=”5bd376d9-fe9d-465f-b2e7-91b2feedc186″ global_colors_info=”{}”]<\/p>\n

How it works<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ header_2_text_align=”left” text_orientation=”center” locked=”off” global_colors_info=”{}”]<\/p>\n

How we implement the conflict hotline<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”1. Definition of the scope and framework of the conflict area” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/08\/CONSENSUS-Solutions-Dunkelblau-screen-expand.svg” _builder_version=”4.27.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” title_text=”CONSENSUS Solutions – Dunkelblau – screen-expand” global_colors_info=”{%22gcid-99805e63-9556-4456-8f2b-b97bfecba690%22:%91%22header_text_color%22,%22header_text_color%22%93,%22gcid-563b020b-1f20-4b95-aa66-55d6885ae09b%22:%91%22header_text_color%22%93}”]<\/p>\n

The first thing we do is define and set up a conflict space that is precisely tailored to the needs of your company.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”2. cCommunication support and publicity” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/08\/CONSENSUS-Solutions-Dunkelblau-users-meeting.svg” _builder_version=”4.27.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” title_text=”CONSENSUS Solutions – Dunkelblau – users-meeting” locked=”off” global_colors_info=”{%22gcid-99805e63-9556-4456-8f2b-b97bfecba690%22:%91%22header_text_color%22,%22header_text_color%22,%22header_text_color%22%93,%22gcid-563b020b-1f20-4b95-aa66-55d6885ae09b%22:%91%22header_text_color%22%93}”]<\/p>\n

We support you in communicating this new service within your company so that all employees are aware of the availability and benefits of the conflict hotline.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”3. Conducting consultations and compiling thematic statistics” image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/08\/CONSENSUS-Solutions-Dunkelblau-interview.svg” _builder_version=”4.27.0″ _module_preset=”f2f396f8-7950-4f56-bda2-3d4944f4e177″ header_text_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” title_text=”CONSENSUS Solutions – Dunkelblau – interview” locked=”off” global_colors_info=”{%22gcid-99805e63-9556-4456-8f2b-b97bfecba690%22:%91%22header_text_color%22%93,%22gcid-563b020b-1f20-4b95-aa66-55d6885ae09b%22:%91%22header_text_color%22%93}”]<\/p>\n

Consultations are carried out according to the agreed dates. In addition, you will receive thematic statistics every three months, which provide anonymous insights into the most frequent conflict issues and contribute to the further development of the company. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.0″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.0″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ header_2_text_align=”left” text_orientation=”center” max_width=”800px” locked=”off” global_colors_info=”{}”]<\/p>\n

Conflict hotline: Key element in internal conflict management and ESG strategy<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ module_class=”custom_row” _builder_version=”4.24.2″ _module_preset=”103cbc17-454e-4441-95e4-23fa54413f5a” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”second-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.3″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ locked=”off” global_colors_info=”{}”]<\/p>\n

Strategic internal conflict management system<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ locked=”off” global_colors_info=”{}”]<\/p>\n

A conflict hotline is a central instrument in a strategic internal conflict management system. It enables companies to respond proactively and effectively to conflicts by providing a direct, easily accessible communication channel for employees. This helps to speed up conflict resolution and improve the general working atmosphere. Because conflicts make people ill and cost money<\/a>. <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”first-on-mobile” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.3″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ locked=”off” global_colors_info=”{}”]<\/p>\n

Element for the ‘S’ in the ESG strategy<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.3″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ locked=”off” global_colors_info=”{}”]<\/p>\n

The conflict hotline supports the ‘S’ (Social) in the ESG strategy (Environmental, Social, Governance) of companies. It demonstrates the company’s commitment to the social aspects of corporate governance, in particular the promotion of the psychological health and well-being of employees. This not only increases job satisfaction, but also strengthens employees’ trust and loyalty to the company. <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ background_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” saved_tabs=”all” locked=”off” global_colors_info=”{%22gcid-563b020b-1f20-4b95-aa66-55d6885ae09b%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ background_layout=”dark” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Frequently asked questions about the conflict hotline & conflict advice for companies <\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.2″ _module_preset=”103cbc17-454e-4441-95e4-23fa54413f5a” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”What is a conflict hotline and how does it work?” _builder_version=”4.24.2″ _module_preset=”390f6dda-7099-49c7-ae1b-95c3fc31cc8c” locked=”off” global_colors_info=”{}”]A conflict hotline is a service that enables employees to receive direct and uncomplicated professional support in the event of conflicts. It works via a simple booking system where employees can make appointments for confidential counseling sessions.[\/et_pb_toggle][et_pb_toggle title=”How does conflict consulting for companies support the ESG strategy?” _builder_version=”4.27.0″ _module_preset=”390f6dda-7099-49c7-ae1b-95c3fc31cc8c” locked=”off” global_colors_info=”{}”]<\/p>\n

The conflict hotline contributes to the social aspect (S) of the ESG strategy by promoting the psychological health and well-being of employees. It demonstrates the company’s commitment to responsible and socially responsible action. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can conflict counseling for companies contribute to employee retention?” _builder_version=”4.27.0″ _module_preset=”390f6dda-7099-49c7-ae1b-95c3fc31cc8c” locked=”off” global_colors_info=”{}”]<\/p>\n

Yes, the conflict hotline can make a significant contribution to employee retention, as it shows that the company takes the concerns and well-being of its employees seriously. This can strengthen trust and encourage employees to stay with the company in the long term. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Is the use of the conflict hotline confidential?” _builder_version=”4.24.2″ _module_preset=”390f6dda-7099-49c7-ae1b-95c3fc31cc8c” locked=”off” global_colors_info=”{}”]Yes, use of the conflict hotline is strictly confidential. All discussions and consultations are conducted in a way that respects the privacy of employees and the confidentiality of their concerns. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How does the conflict hotline help to improve the working atmosphere in a company? ” _builder_version=”4.24.2″ _module_preset=”390f6dda-7099-49c7-ae1b-95c3fc31cc8c” locked=”off” global_colors_info=”{}”]By enabling employees to address conflicts quickly and effectively, the conflict hotline contributes to an overall healthier and more cooperative working environment. This promotes a positive corporate culture in which openness and constructive solutions are valued.[\/et_pb_toggle][et_pb_toggle title=”In what context can the conflict hotline be used?” _builder_version=”4.24.2″ _module_preset=”390f6dda-7099-49c7-ae1b-95c3fc31cc8c” locked=”off” global_colors_info=”{}”]The conflict hotline can be used for internal conflicts between employees and teams as well as for external conflicts with customers, suppliers or other business partners. Its framework is flexible and can be adapted to the specific needs and structure of the company. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How does the conflict hotline support the implementation of sustainable conflict management?” _builder_version=”4.25.0″ _module_preset=”390f6dda-7099-49c7-ae1b-95c3fc31cc8c” locked=”off” global_colors_info=”{}”]<\/p>\n

The conflict hotline is a key tool for a sustainable conflict management strategy. It offers a systematic approach to conflict resolution that contributes to the long-term improvement of communication and cooperation within the company and thus creates the basis for long-term conflict prevention. <\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”contact” _builder_version=”4.25.1″ _module_preset=”0e36318a-ccfe-43e5-88cb-2a75eb416226″ background_color=”gcid-563b020b-1f20-4b95-aa66-55d6885ae09b” background_image=”https:\/\/consensus-solutions.org\/wp-content\/uploads\/2024\/03\/consensus_signet.svg” background_enable_image=”off” background_size=”contain” background_position=”center_right” custom_padding=”60px||0px||false|false” global_module=”9286″ saved_tabs=”all” locked=”off” global_colors_info=”{%22gcid-563b020b-1f20-4b95-aa66-55d6885ae09b%22:%91%22background_color%22,%22background_color%22%93}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.24.3″ _module_preset=”default” z_index=”500″ custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”80a29b40-b8bf-49ad-abed-45fb85884465″ background_layout=”dark” locked=”off” global_colors_info=”{}”]<\/p>\n

How can we support you?<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.25.1″ _module_preset=”1a12a47d-c07a-4f28-a800-ed83987d6e47″ background_layout=”dark” max_width=”540px” custom_margin=”||50px||false|false” custom_padding=”1px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n

We look forward to arranging a non-binding initial consultation with you. Simply write to us using the contact form and find out how we can help your organization move forward. <\/p>\n

You can also reach us by telephone during our business hours.<\/p>\n

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solutions@consensus-group.com<\/a><\/p>\n

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+49 (0) 711 – 645 619 433<\/a><\/p>\n

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